Transport for London (TfL), its subsidiaries and service providers, will use your personal information for the purposes of customer services and administration of Santander Cycles, the provision of travel related information, customer research and fraud prevention. Your personal information will be properly safeguarded and processed in accordance with the requirements of the Data Protection Act 1998.
Information obtained by the police about non-compliance with the Santander Cycles terms and conditions, any applicable laws and/or the Santander Cycles tips for safer cycling, while you or an Additional User are using a Cycle may be disclosed to TfL and used by TfL to suspend or exclude you or an Additional User from using Santander Cycles.
In the event that you make a claim under the scheme's Public Liability Insurance Policy, TfL may disclose relevant information if requested to do so by the insurance provider for the purpose of verifying and processing your claim. You can obtain or view a copy of this policy online at tfl.gov.uk/terms or by calling +44 (0)343 222 6666.
In certain circumstances, TfL may also share your personal information with the police and other law enforcement agencies for the purposes of the prevention or detection of crime.